Dry soil removal

• Dust-mop/vac with soft brush before any wet process
• Checks: No grit left in corners or grout lines

Neutral wet clean

• Clean using pH-neutral stone cleaner; machine scrub and wet-vac rinse
• Checks: No streaking or detergent film; grout visibly clean

Stain treatment

• Apply poultice for oil, rust, or organic stains
• Checks: Stain removed or visibly reduced without halo

Hone/polish restoration

• Diamond hone passes to remove scratches, then powder-polish to restore sheen
• Checks: Even gloss, no swirl marks, uniform finish

Seal/impregnate

• Apply penetrating sealer after stone is fully dry; buff off residue
• Checks: Water beads for ≥60 seconds; surface not tacky

Repairs

• Re-point grout, epoxy-fill chips, correct lippage (uneven edges)
• Checks: Joints flush, no trip hazards

Slip resistance verification

• Carry out slip resistance test (pendulum/DCOF) and mitigate if low
• Checks: Meets required safety values; mats added in wet zones if needed