FAQ
Requesting property maintenance services with Eden Facility Service LTD is quick, simple, and reliable.
To report a maintenance issue, you can complete the maintenance request form on our website—just provide a clear description of the problem, your contact details, and any relevant photos if available.
Alternatively, you can reach us directly via email, WhatsApp, or by calling our office. Our team is on hand to respond promptly, assess the issue, and coordinate the necessary repairs or services.
You’ll receive regular updates throughout the process, and we’ll ensure the matter is resolved efficiently and to your satisfaction.
Our sourcing process at Eden Facility Service LTD is clear, efficient, and client-focused.
We begin by understanding your specific requirements, then conduct a targeted search across our extensive network to identify the most suitable opportunities. Once potential matches are shortlisted, we arrange viewings or meetings as needed and guide you through each stage of the process.
Each opportunity is packaged and presented, subject to planning approval or development potential, depending on the nature of the case. Once a deal is agreed upon, the full package will be sent to you for review.
Our fee structure—either a percentage of the overall case value or a fixed charge—is determined based on the scope and complexity of the project. There will be additional expenses charged in addition. All fees and expenses will be discussed in detail during one of our Zoom meetings and confirmed via email for full transparency and record-keeping.
Making sourcing payments with Eden Facility Service LTD is secure and structured to protect all parties involved.
Whether you are based locally or overseas, all financial transactions related to our sourcing services must be processed through appointed legal representatives. This ensures full compliance, transparency, and legal protection throughout the process.
Once terms have been agreed upon, payment instructions will be provided by our solicitors. They will handle the transaction securely via bank transfer, with all necessary documentation issued for your records. This legal framework gives both parties peace of mind and ensures that all transactions are properly recorded and regulated.
If you have a preferred solicitor, we are happy to liaise directly with them to facilitate the process.
